The sales training will cover, cold calling, prospecting, presentation skills, homework, introduction, asking questions, listening, overcoming objections, closing the sale, cruising altitudes, being a purple cow, eating your frog, new business development, procrastination, pipelines, call to sale ratios, act and be a Top Achiever. We also cover your value added proposition, WIFFY, point of difference, account and territory management and time management.
Who should attend – everyone in sales, marketing, telesales, leadership and management.
The training is very hands on and soft skills based.
We have these public courses, but also offer one on one or small group sessions at your offices or at a designated meeting room.
The training is half day or full day and will have a follow up session.
We also offer coaching and mentoring.
17 July, 14 August, 11 September, 16 October, 13 November, 11 December.
19 July, 16 August, 13 September, 18 October, 15 November, 13 December
Date: 2018 –
10 July, 7 August, 4 September, 9 October, 6 November, 4 December.
Date: 2018 –
12 July, 9 August, 6 September, 11 October, 8 November, 6 December
Venue: Wellington Airport Conference Center, Wellington Airport
Cold Calling and Prospecting
- Outcomes: To have the confidence to cold call, put a value proposition together, overcome objections and get a sale or an appointment.
- Who should attend – Sales People,
- Customer Service and Telemarketers
- Workshops 4 hours 8.30am – 12.30pm
- Cost $550.00 per person
- Dates: 2018 dates-
- 24 July, 21 August, 18 September, 23 October, 20 November, 18 December.
- Outcomes: to be able to do a great Presentation that will get you the business.
- Who should attend – anyone who makes a presentation or does public speaking
- Date: 2018 dates –
- 26 July, 23 August, 20 September, 25 October, 22 November.
- This covers the basic elements of customer service, how to deal with angry people, time management, overcoming objections, the value added proposition.
- Dates: 2018 dates –
- 30 August, 27 September, 29 November.
- Outcomes: Going through the sales process, having robust conversations with your teams around targets, budgets and KPI’s, which will lead to increased business. How to manage staff and how to deal with staff that just does not want to be engaged. Strategies around planning. Systems for sales people to get the information you require. Communication at its best.
- Who should attend – Sales Managers, Team Leaders and Supervisors
- Date: 2018 dates –
- Overcoming objections
Everyone needs to be at this course
Dates for 2018 –
28 August, 25 September, 30 October, 27 November.
- Introduction covers who the company is, their vision, mission, culture, how things work around here.
- Where are the toilets
- Where do I find any stationery
- How do I log onto my computer and emails, company signature
- When do I get paid
- Drivers’ license, car keys, petrol card etc
- Business cards
- Conferences, Expos, Networking meetings, Christmas functions,
- Packs to take to client
- Product knowledge
- Catch up with manager
- Paperwork – what has to be in and when
- Client visits, phone calls, how many each day, or week or month.
- Outcomes and expectations of the position
- Dress code/uniform
- Start, finish, teas, and lunch times
- Acceptable behavior/unacceptable behavior
- Hair, nails, general hygiene – just remember you are the face of the business and always on the “stage” and so be careful
- Access to tea, coffee, lunch room etc
- Company structure – who reports to whom
- JV and Contract
- Use of photocopier etc
- Answering phones
- Bullying or complaints from co-workers or clients and how to handle
- Customer Service
- Health and Safety guidelines/practice
- What level of access do you have on the work computer to all the systems, internet, etc
- Holidays/company shutdown
- What to do if you are in an accident or sick or you have an emergency.
- What to do in the event of a fire, bomb threat, earthquake etc.
- Client letter – are they standardized?
- Cyber attacks, phishing, account hacked into
- Facebook, or other social media platforms – how to address them – what is the company viewpoint.